MEPCO Online Bill (Free Download Duplicate Bill) Nov 2024


The Multan Electric Power Company (MEPCO) serves as one of the key electricity distribution companies in Pakistan, providing reliable electricity services to millions across the southern Punjab region. With growing reliance on digital platforms, MEPCO now offers online services that allow customers to check, pay, and manage their electricity bills through its online portals.

MEPCO Online Bill

This article provides an extensive guide on checking your MEPCO bill online, understanding peak hours, managing complaints, and tips to reduce your bill amount. Additionally, we’ll explore the taxes, surcharges, and services offered by MEPCO for a complete understanding of your MEPCO electricity bill.

About MEPCO

Established in 1998, MEPCO is one of the nine distribution companies under WAPDA (Water and Power Development Authority). It purchases electricity from various sources, including WAPDA Hydel, Independent Power Producers (IPPs), and the Hub Power Company, and delivers it to consumers through an extensive grid system.

About MEPCO

MEPCO operates across an area of 82,132 sq. km, serving over 18 million people. It aims to provide affordable and uninterrupted electricity to the southern Punjab region. Beyond distribution, MEPCO is responsible for meter readings, billing, revenue collection, complaint management, and improving electricity infrastructure.

How to Check MEPCO Bill?

With the digitization of MEPCO services, checking your bill online has never been easier. Follow the steps below to check your MEPCO bill using different methods.

Easy Steps to Check Your MEPCO Online Bill (WAPDA Bill Check):

1. Enter Reference Number

To check your MEPCO bill online, you need your 14-digit reference number, which can be found on your printed bill. Follow these steps:

  1. Visit the official MEPCO bill portal.
  2. Enter the 14-digit reference number in the input box.
  3. Click the “Generate” button to view your bill.
  4. You can now download or print your bill for payment.

Note: Now, you can check MEPCO Bill without Reference Number on our website.

2. Alternative Method: Using Customer ID

If you do not have your reference number, you can also check your MEPCO bill using your 10-digit customer ID. Here’s how:

  1. Visit the MEPCO online bill portal.
  2. Enter your customer ID in the required field.
  3. Click “Check Bill” to generate your bill.

By following these easy steps, you can view your electricity bill anytime without the hassle of waiting for a physical copy.

MEPCO Online Bill Payment Methods:

MEPCO Online Bill Payment Methods

MEPCO offers multiple online payment options to ensure convenience for its customers. Here are two of the most popular ways to pay your MEPCO bill online:

Via Jazz Cash

  1. Download the Jazz Cash app and log into your account.
  2. Navigate to the “Utilities Bill” section.
  3. Select “Electricity” and search for MEPCO.
  4. Enter your 14-digit reference number and click on “Fetch” to retrieve your bill details.
  5. Once verified, you can proceed to pay your bill securely.

Via UBL Banking App

  1. Open the UBL app and log in with your username and password.
  2. Go to the “Payments” section and select “Utility Bills.”
  3. Search for MEPCO and enter your 14-digit reference number.
  4. Save the bill to your account for future payments.
  5. Confirm the payment using the OTP sent to your registered mobile number.

MEPCO Bill SMS Service

MEPCO Bill SMS Service

For those who cannot access the internet, MEPCO provides an SMS service to check your bill. Here’s how:

  1. Open the SMS app on your phone.
  2. Type “PITC [space] your 14-digit reference number.”
  3. Send the message to 8334.
  4. You’ll receive an SMS containing your bill details, including the due date and bill amount.

This service ensures that even users without smartphones or internet access can receive timely updates about their electricity bill.

New Connection or Transfer Procedure

If you’re looking to get a new electricity connection or transfer an existing one, the process with MEPCO is straightforward:

  1. Submit Application: Fill out a new connection application form and attach copies of your CNIC and property documents.
  2. Site Survey: MEPCO will conduct a survey of the location.
  3. Installation: Upon approval, a new meter will be installed at your property.
  4. Timeline: The entire process generally takes 2-3 weeks from application submission to installation.

For transfers, a similar procedure is followed, but with additional paperwork to verify ownership changes.

Bill Information:

Your MEPCO electricity bill includes several key components that help you understand your usage and charges. Here’s what each section of the bill represents:

  1. Consumer Information: Your name, address, and customer ID.
  2. Billing Period: The date range for which you are being charged.
  3. Current Charges: The cost of electricity consumed during the billing period.
  4. Due Date: The final date to pay your bill without late fees.
  5. Total Charges: The total amount due, including any arrears or surcharges.

MEPCO Peak Hours:

Peak hours refer to times when electricity demand is highest, and MEPCO charges a higher rate for usage during these hours. By avoiding peak hours, you can reduce your bill. Below are the peak hours for different months:

  1. December to February: 5 pm to 9 pm
  2. March to May: 6 pm to 10 pm
  3. June to August: 7 pm to 11 pm
  4. September to November: 6 pm to 10 pm

Extension in MEPCO Bill Due Date

If you’re unable to pay your bill on time, MEPCO allows a due date extension. Here’s how it works:

  1. For bills under PKR 100,000: You can request a 3-day extension by visiting the MEPCO office.
  2. For bills above PKR 100,000: You may be eligible for a 5-day extension.

Additionally, MEPCO allows bill payments to be divided into installments for further flexibility.

Taxes and Charges:

Understanding the taxes and surcharges on your MEPCO bill can help you manage costs better.

1. Financing Cost Surcharge

This charge is applied to cover the interest payments on loans for power generation projects. The rate is usually around 30 paisa per kWh.

2. General Sales Tax (GST)

GST of 14.76% is applied to the total bill amount.

3. Fuel Price Adjustment (FPA)

FPA reflects fluctuations in fuel prices used in electricity generation and is applied every two months.

4. Other Surcharges

These include additional charges like the TV fee, quarterly tariff adjustments, and electricity duty.

MEPCO Customer Complaint Management

MEPCO Customer Complaint Management

MEPCO provides a robust system for handling customer complaints. Whether it’s a billing issue, faulty meter reading, or power outages, you can lodge a complaint through various channels:

  1. Call Center: Reach out to MEPCO’s helpline.
  2. Regional Office: Visit the nearest office for direct assistance.
  3. Online Portal: Submit your complaint via MEPCO’s online complaint form.

Once lodged, you’ll receive a ticket number to track your complaint’s status.

MEPCO Complaint Number

For immediate assistance, you can contact the MEPCO helpline at 0800-63726. This service is available 24/7 to address any issues you may encounter. Now, you can also check MEPCO Old Bill History on our website.

Track Your Complaint

If you’ve submitted a complaint, you can track its progress using your 14-digit reference number. Visit the MEPCO website, enter your reference number, and check the status of your complaint.

Verify MEPCO Bill Paid or Not

Currently, there is no direct way to verify whether a bill has been paid through the MEPCO portal. However, you can check your latest bill to see if the previous month’s bill has been cleared. Look under the “Arrears” section:

  1. If the balance is zero, your previous bill was paid.
  2. If there’s an outstanding amount, the previous bill is still unpaid.

MEPCO Management and Organization

MEPCO is managed by a Board of Directors and a core management team.

Board of Directors

The board consists of 10 members, including independent directors, government representatives, and the Chief Executive Officer (CEO). The board is led by Chairman Sardar Muhammad Jamal Khan.

Management Team

The management team, led by CEO Mahar Allah Yaar Chaudhary, oversees daily operations and ensures efficient service delivery. Key members include the Chief Financial Officer (CFO), Chief Technical Officer (CTO), and Chief Commercial Officer (CCO).

Tips to Save Electricity and Reduce Your Bill Amount

To reduce your MEPCO bill, consider implementing the following tips:

  1. Use Energy-Efficient Appliances: Invest in energy-saving appliances such as LED bulbs and efficient air conditioners.
  2. Shift Usage to Off-Peak Hours: Try to use high-load appliances like washing machines and irons during off-peak hours.
  3. Install Solar Panels: Generate your own electricity and reduce your reliance on the grid.
  4. Regular Maintenance: Ensure your appliances are functioning efficiently to avoid excessive energy consumption.
  5. Turn Off Unnecessary Lights and Devices: Simple actions like turning off lights when not in use can make a big difference.

Conclusion

MEPCO’s online billing system and numerous payment options make managing your electricity bill hassle-free. By taking advantage of digital services, using peak hours wisely, and paying attention to taxes and surcharges, you can minimize your expenses and keep your electricity usage under control. Make sure to explore all the services MEPCO offers, from bill extensions to energy-saving tips, to ensure smooth and efficient energy consumption.